If you have any questions, complaints, or comments regarding our privacy statement or policies, please contact us via [email protected].
We collect the following categories of your personal information and may sell it to third parties: identifiers, commercial information, internet or other electronic network activity information, geolocation data, and inferences drawn from these categories.
We may collect through the Services both personal information that identifies you and can be used to contact you, and non-personal information, which is data in a form that does not allow direct association with you, which may include technical information, including the IP address through which you are accessing the Services and the unique mobile device ID or virtual unique device identifier for any mobile device you may be using.
Non-personal information, alone, cannot be used to identify or contact you. We collect non-personal information about your use of Big Bear Studio and includes aggregated information regarding usage of the Apps. The non-personal information collected may include information related to your mobile device or computer system, including mobile device type, IP address, unique mobile device ID or other device identifiers, Media Access Control (MAC) address, telephone number of mobile device, country of registration. It may also include browser type, language, Internet Service Provider (ISP), referring and exit pages, time spent, information searched for, time and date stamp, clickstream data, feature usage, game play statistics, scores and achievements, user rankings, time spent playing our games, and other statistics.
Generally, we use your information to provide you with an efficient and customized experience. For example, we may use information in the following ways:
To inform you about new Big Bear Studio’ products and promote Big Bear Studio’s products;
To send “push” notifications to your mobile device regarding Big Bear Studio that you have been playing (for example, suggesting that you open the Big Bear Studio to take certain actions);
To provide in-game information regarding player achievements, such as leaderboards;
To provide technical support and respond to inquiries from you;
To prevent fraud and potentially illegal activities;
To help us to develop, deliver and improve the Apps;
For market research purposes that support our efforts to deliver a more valuable service to our community of Big Bear Studio’s users;
To deliver and target advertising from third parties;
To gather demographic information about Big Bear Studio users in order to more effectively manage the Apps and provide targeted advertising; and
To track clicks or other ad fulfillment metrics.
If we send e-mail or SMS messages to you for the purpose of promoting Big Bear Studio’s products or services, or those of a third-party partner, we will generally provide you with choices about receiving further such promotional messages. Preferences for “push” notifications may in most cases be adjusted through Big Bear Studio or your mobile device.
Interaction with Game Center or Other 3rd Party Game Services
By registering with your Game Center on your device (“Game Center”), you allow Big Bear Studio to access certain information from your profile for that Game Center. The information you allow us to access is affected by the privacy settings you and your friends establish at the Game Center. You can control and find out more about these settings directly from the Game Center. For example, we may access and store some or all of the following information, as allowed by you, the Game Center and your preferences:
1. Your first and last name;
2. Your Game Center ID;
3. The URL of your Game Center profile;
4. Your user ID number, which is linked to publicly available information such as name and profile photo
5. The user ID numbers and other public data for your friends;
6. The login e-mail you provided to that Game Center when you registered; and
7. Your gender.
We may offer you the opportunity to provide us with your e-mail address so that we may register you to receive premium support or provide you with special offers from Big Bear Studio’s partner companies.
Big Bear Studio may provide you the opportunity to participate in include sweepstakes or contests (“Promotions”). If you choose to participate in a Promotion, we may request that you provide us with personal information such as your e-mail address or mailing address.
If you request support relating to a Big Bear Studio’ product, we may request personal information such as your name and e-mail address and your user name for any SNS’s, if that appears necessary to resolving the problem.
We may also request or receive personal information in other interactions you may have with Big Bear Studio.
2. Cookies and Other Technologies
A cookie is a small string of text that we, or service providers acting on our behalf, send to your computer’s or mobile device’s browser. Other types of cookies exist, but the cookies in the Apps are only used to obtain browser or device-specific information.
Some cookies are necessary to enable a game to function properly and to allow your gameplay experience to continue from one session another. Other cookies can show, for instance, which parts of Big Bear Studio are the most popular, how much time users are spending there, and how they are interacting with the content.
You may have the option to disable cookies by changing the options in your browser to stop accepting cookies or to prompt you before accepting a cookie from the pages you visit. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.
How We Share Your Information
1. With Third-Party Advertising Entities
We accept advertisements from Third Parties ad networks which may be displayed in our Apps. We may share certain information with third-party advertisers, ad networks and ad platforms (“Advertising Entities”) to develop and deliver targeted advertising in the Apps. We may also allow Advertising Entities to collect non-personal information within the Services which they may share with us, including your device identifier, device type, device brand, device model, OS type/version, network type, device language, device locale, and IP address. Advertising Entities may also collect non-personal information related to the performance of the advertisements, such as how many times an advertisement is shown, how long an advertisement is viewed, and any click-throughs of an advertisement. Advertising Entities may collect this information through the use of tracking technologies like browser cookies and web beacons.
2. With Other Service Providers
To help administer the Apps, we may use third-party service providers. These service providers will have access to your information only to perform the services they have been engaged to perform for us, and they have agreed not to disclose or use it for any other purpose.
3. Under Special Circumstances
We may disclose information about you to law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Big Bear Studio or a third party, to protect the safety of any person or to prevent or stop activity we may consider to be illegal or unethical.
In connection with a merger, acquisition, reorganization or sale of assets, or in the event of bankruptcy, we may sell, transfer or otherwise share some or all of Big Bear Studio assets, including your personal information.
Links to Third-Party Websites and Services
Your California Privacy Rights
If you are a California resident and Big Bear Studio’ user, you are entitled to request certain information regarding our disclosure of certain “personal information” (as defined in California Civil Code Section 1798.83) to third parties for their direct marketing purposes. If you are a California resident and have provided us with personal information within the last year, you may make such a request by emailing us at [email protected] and typing the following in the subject line of the e-mail: “California Privacy Rights”.
Within 30 days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for such third parties’ direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. A request may be made no more than once per calendar year and we are not required to respond to requests made by means other than through the e-mail address above.
Contact us with any questions:
Email: [email protected]